With the QBDT Accountant version, you can visit this article to know more about the product: Productivity within reach using QuickBooks Accountant Desktop. I'd recommend checking out this article to know more about the product cost and see what's new in the latest version and compare to the older ones: Select the right product for you. The QBDT Premier version is suited for growing businesses, particularly those that are looking for an industry-specific accounting application. There are six editions of QBDT Premier, namely: Have a good one.Ĭhecking the version of QuickBooks Desktop (QBDT) Premier you have is easy, I'm here to guide you how. I’ll pop right back on to answer them for you. Stay in touch if you have any other concerns or questions. It's arranged by topic, so you can easily open one: Self-help guide. It contains resources and articles about QBO processes. You can bookmark this link for future help. However, if none of these suggestions work, use another browser. It also improves your overall browsing experience. If this works, clearing the cache and cookies will allow the data to reset and log you out of any webpage. For Safari browser: Command + Shift + N.This is to isolate if the cache is preventing the chat session to work. This time, log in to QBO using incognito mode or private browsing. Let’s go back again to the Help section in your company to get the contact options. You can sign up for a callback to speak with an agent or use the chat option for real-time assistance. We have streamlined the process of asking for help from our support team. We want to make sure you’re only paying for the services you need. I appreciate all your efforts in trying to settle the charge on your credit card statement. Just reply to this post and I'll get back to you. I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Go to the Help menu at the upper right.įeel free to visit our Account management page for more insights about managing your Intuit account.See our support hours and types for more details about this one. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. They'll pull up your account in a secure environment and help you with this one. If the problem persists, we recommend contacting our Customer Support Team. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue. Web-based platforms like QBSE collect cache files (cookies) to save you time, but this can impact processes and cause them to not work. If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. For Safari browser: Command + Option + P.For Mozilla Firefox browser: Ctrl + Shift + P.For Google Chrome browser: Ctrl + Shift + N.This mode doesn't use the existing cache data and helps us confirm browser-related issues. If the same thing happens, let's try signing in to your account using a private or incognito window. Make sure the address in QuickBooks is the same as the one on your credit card statement.įor more details about this one, see the Update the payment information for your subscription article. In the Payment Method section, click the pencil icon to edit.Are you trying to update your billing information in QuickBooks Online (QBO)? If yes, let's go to the Billing & Subscription menu and update your payment info from there.
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